Frequently Asked Questions

Please read our FAQ before sending us a message.

Rest assured, Cumberland Mall Boutique uses the most advanced security measures available today! On our checkout page, you can verify security through:

  • The “S” in https: in the address bar.
  • The lock icon in the address bar.
  • The Verisign icon at the bottom of the screen. Click it for our company information and security guarantee.

We accept major credit cards (Visa, MasterCard, Discover, American Express) and PayPal. We do not accept cash, checks, or COD.

You will receive email confirmations for both order receipt and shipping, including tracking numbers with links for easy tracking.

Most orders ship from our 1410 Cumberland Mall, Atlanta, GA 30339 warehouse within two business days. Some items may have longer lead times and will ship separately. Shipping times are indicated on the product page.

Returns of unused products are accepted within 30 days of delivery. Refer to our Return Policy for detailed instructions and conditions.

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We're here to help!
Contact Us By Postal Mail
Cumberland Mall Boutique 1410 Cumberland Mall, Atlanta, GA 30339

Help center:
Phone: +86 15280164975 Email: [email protected]

Hours:
Mon – Fri: 8:30 AM – 8:30 PM (GMT-4)
Sat – Sun: 9:30 AM – 4:30 PM (GMT-4)